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Our online store welcomes you and informs you that below you will find the terms and conditions governing your use of this store and all the legal implications arising from your use of the store's services via this online platform. Any person's use of the store, whether as a consumer of a service or product or otherwise, constitutes their acceptance and agreement, with full legal capacity, to all the terms and conditions of this agreement. This agreement confirms your commitment to its terms and conditions and applies to all types of transactions between the consumer and the store. This agreement becomes effective and binding upon your acceptance and registration with the store, in accordance with Article 10 of the Saudi Electronic Transactions Law.
The above preamble is an integral part of this agreement. Below you will find the meanings and definitions of the key terms used in this agreement:
1- (The Store) This definition includes all forms of online stores, whether it is an electronic application, a website, or a physical store.
2- (Consumer) The person who engages in e-commerce with the desire to obtain the products or services provided by the store through its electronic platform
3- (The Agreement) This term refers to the terms and conditions of this Agreement, which govern and regulate the relationship between the parties to this Agreement.
1- The consumer acknowledges that he or she has the legal capacity, according to Sharia and the law, to deal with the store, or that he or she is at least eighteen years old.
2- The consumer agrees that in the event of violating this article, he shall bear the consequences of this violation before third parties.
1- The store's commitment to consumers is to provide (the service or product)
2- The store may provide other services such as after-sales services or other related services, depending on the nature and type of (service or product) required by the consumer.
1- The consumer is obligated to use the store's electronic platform in accordance with public morals and the regulations in force in the Kingdom of Saudi Arabia
2- When purchasing a service or product from this store, the consumer undertakes not to use this service or product in a manner that violates public morals and the regulations in force in the Kingdom of Saudi Arabia.
By applying for membership in this store as a user, you agree to disclose specific information and choose a username and password to use when accessing the store's services. By doing so, you agree to:
1- You are responsible for maintaining the confidentiality of your account information and password, and you agree to immediately notify this store of any unauthorized use of your account information or any other breach of your confidential information.
2- The store shall under no circumstances be liable for any loss that may be incurred by you, directly or indirectly, morally or materially, as a result of disclosing the consumer's name or password information.
3- You commit to using your account or membership with the store yourself, as you are fully responsible for it. If someone else uses it, this is evidence that you have authorized them to use the store in your name and on your account.
4- You agree that when using the store, you will use it with complete seriousness and integrity.
5- You agree to provide true, accurate, up-to-date, complete, and lawful information about yourself as required during registration with the store, and you agree to update your information if it changes or if necessary.
6- Our store is committed to handling your personal information and contact details with complete confidentiality.
7- If the store discovers that you have disclosed untrue, inaccurate, outdated, incomplete, illegal, or information that violates the Terms of Use agreement, the store has the right to suspend, freeze, or terminate your membership, store, and account on the platform, without prejudice to the store's other rights and legitimate means of recovering its rights and protecting other consumers.
8- In the event of non-compliance with any of the above, the store management has the right to suspend or cancel your store or membership, or block you from accessing the store's services again.
1- The parties to this agreement agree that communication will be via the email address registered on the platform.
2- The consumer agrees that all agreements, declarations, statements and other communications provided to him electronically are equivalent to their written counterparts, and are a stand-alone argument, in meeting regulatory and legal needs.
3- The consumer agrees to be contacted and notified of any provisions relating to this agreement or to dealings with him through the store management broadcasting general messages sent to all consumers or to specific users of the store.
1- If any article or clause in this agreement is canceled or becomes invalid, such cancellation or invalidation shall not affect the validity of the remaining articles, clauses, rules, and provisions of this agreement, which shall remain in full force and effect until further notice from the store management.
2- This agreement - which is amended from time to time as the case may require - constitutes the mechanism for working, understanding and agreement between (the consumer) and (the store).
3- The store may charge some consumers fees depending on the offers, products, or services they request, or on any fees or taxes imposed by the state on the nature of the product or service.
4- The store reserves the right to add, increase, decrease, or deduct any fees or expenses in accordance with the terms and conditions of the User Agreement, from any consumer, regardless of the reason for their registration.
1- The store, through its partners, provides a payment and settlement system that can be done entirely online through the payment options available on the store or through any payment method that the store provides from time to time.
2- The store is committed to setting the price of the service or product it offers in its store according to the accepted market value.
3- The store is obligated to provide invoices, receipts, and delivery notes for all amounts and profits generated in its store, and is obligated to give the consumer an invoice for their purchase of a service or product.
4- The store is committed to providing the accounting specifications commonly accepted in its online store, in accordance with the provisions of this agreement, and in light of the legal, economic, commercial, and regulatory interests inherent in this arrangement.
1- The intellectual property rights of the store are fully owned by the store, whether they were owned by them before or after the establishment of this electronic platform.
2- The consumer respects the intellectual property rights of the store, including the store's name, words, logos, and other symbols belonging to or displayed on the store, as all rights associated with the store's name are fully owned by the store's intellectual property.
1- The store undertakes to conduct its business through this electronic platform in a regular manner and in accordance with the regulations in force in the Kingdom of Saudi Arabia, and in accordance with the provisions of this agreement.
2- The store is not liable for any claims arising from errors or negligence, whether caused directly, indirectly, incidentally, by the consumer, or by a third party such as shipping companies.
3- (Osaka Store), its employees, owners, and representatives undertake that the (product or service) is sound, legitimate, and authorized in accordance with the laws and regulations of the Kingdom of Saudi Arabia and is used for legitimate purposes.
The store may suspend or terminate a consumer's membership or restrict a consumer's access to the platform's services at any time, without notice, for any reason, and without limitation.
This User Agreement is governed by and construed in accordance with the laws, regulations, and legislation in force in the Kingdom of Saudi Arabia, and is subject entirely to the regulations of the authorities in the Kingdom of Saudi Arabia.
If any provision or clause of this User Agreement is canceled or becomes invalid, such cancellation or invalidation shall not affect the validity of the remaining provisions and clauses of this User Agreement, which shall remain in effect until further notice from the store management.
This User Agreement, which may be amended from time to time as necessary, constitutes the User Agreement, operating mechanism, understanding, agreement, and contract between the store and the consumer. Both parties to this agreement agree that the following shall be taken into consideration:
1- Arabic shall be the language used when interpreting the provisions of this Agreement, or when translating it into another language
2- All prices displayed for the store's services or products may be modified from time to time.
3- The promotional or marketing offers that the store may put forward are temporary offers, as the store has the right to modify or discontinue these promotional or marketing offers at any time.
4- The parties to this agreement undertake to conduct their dealings in accordance with Sharia principles, regulations, and applicable laws related to the nature of the transaction between the store and the consumer.
5- This User Agreement may only be terminated by a decision issued by the store management.
For any further inquiries, the Osaka Store team is ready to assist you. Contact us on WhatsApp by clicking the WhatsApp icon.